FAQs

What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Rest assured, your payment information is encrypted and secured to protect your privacy.

 

How much is the shipping fee?

Shipping fees vary depending on your location and the weight of the products. You can view the shipping costs at the checkout before finalizing your purchase. We offer free shipping for all NORTH AMERICAN orders.

 

How long will it take to receive my order?

The delivery time depends on your location and the shipping method chosen. Typically, orders are processed and dispatched on the same business day (Saturday & Sunday excluded). Once shipped, orders usually take 3-7 business days to arrive.

 

Can I track my order?

Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the delivery status of your package.

  

Do you offer international shipping?

Yes, we offer international shipping to various countries. However, shipping times and fees may vary depending on the destination. Please check the shipping options at the checkout for details.

  

How can I contact your customer support team?

Please reach us on IG: @sproutmoms